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Field Application Specialist

Department: Kits and Assays

Location: United States

We are recruiting for four roles: West Coast, Midwest (2) and Mid-Atlantic regions

Summary of role:

This vital position will be responsible for providing technical expertise and assay support for the FirePlex multiplex product portfolio. The ideal candidate will position the portfolio peer to peer via technical talks, scientific conferences and technical poster presentations. The role includes pre-and post- sale support activities with objectives to establish a user base for multiplex protein analysis assays in 384 well HTS format and 96 well screening formats along with multiplex miRNA assays. The Field Application Scientist will work closely with the business development team of Field Scientific Specialists as well as Product Management to provide technical support and bring feedback to the internal organization.

This driven scientific professional will evaluate and test laboratory equipment such as flow cytometers, high content imagers and offer automation support. The Field Application Scientist will lead technical discussion prior to sale including experimental design, assay plate layout and recommendations for optimal assay performance. The ideal candidate will understand researchers’ current scientific challenges and position FirePlex assays as a superior alternative to current methodologies. Pre-sale support may include guidance on use of FirePlex software tools including the Discovery Engine for selection of miRNAs. The Field Application Scientist will offer post sale support by answering technical questions, troubleshooting results, and offering guidance on use of the FirePlex Analysis Workbench software.

About the Fireplex team:

Abcam’s expanding expertise for kits and assays offers researchers improved tools to study areas such as Oncology, Immunology, Liver Toxicity, Cardiology and Neurology and other biological sciences. Recent investment and expansion of the novel FirePlex platform, a key strategic component of Abcam’s growth strategy, enable scientists to gain insights from crude specimens not previously attainable. We are looking for technical sales professionals who want to be part of this expanding and exciting portfolio!

Essential Duties:

  • Network at opinion leader level, present at industry conferences and initiate technical discussions to generate leads
  • Give technical presentations and drive technical discussions with customers to position features and benefits of the technology based on their needs and objectives
  • Gain full understanding of customer projects including scope, technical challenges, timelines and anticipated results
  • Design product evaluation workflows at targeted new accounts and work closely as an interface between the customer and internal FSS/support team to demonstrate technology performance
  • Work with customers on instrument set up and calibration
  • Perform pre-sales assay demonstration and post sale technical support
  • Communicate effectively customer feedback to the rest of the organisation, in particular to the Innovation and Marketing teams, to improve product performance and market positioning

Minimum Requirements:

  • Master Degree in Biological Science or Bachelor Degree in Bioengineering 
  • Experience defending a hypothesis driven scientific project including experimental design
  • 1+ year experience with instrumentation such as flow cytometer, high content imager and high through put screening automation
  • Ability to present to and converse with a technical audience, answering challenging questions
  • Experience in Proteomics or Genomics (especially high content imaging assays, automated assays, flow cytometry, multiplex immunoassays or similar)
  • Must possess excellent communication skills (oral and written), including proven ability to influence at high levels of customer organization
  • Must be customer focused and able to bring scientific credibility to build a strong rapport at PI level
  • Friendly, positive, self-motivated and a team player
  • Effective written and verbal communication skills
  • Takes initiative and follows up on work appropriately

Preferred Requirements:

  • Ph.D. in life science
  • High Throughput Screening experience highly desirable
  • Experience in running or providing technical support in Proteomics (especially flow cytometry, multiplex immunoassays, HTS assays or similar)
  • Experience in running or providing technical support in gene expression, sequencing or qPCR 
  • Product launch experience highly desirable
  • Experience working with biomarker screening departments at pharma and biotech accounts
  • Flexible to adapt to rapidly changing situations arising from technology development environment
  • Previous experience working in a team 
  • Ability to travel (> 50% of the time) in the territory with occasional oversea travel such as sales meetings

About Us

Ever since 1998, when our founder, Jonathan Milner, started selling antibodies from the back of his bike, Abcam has aimed to help scientific researchers make breakthroughs faster. We now have offices and labs in the UK, the US, China and Japan, and as we continue to grow, we remain ambitious, driven by our customers’ success and their research needs.

It’s our goal to provide a world-standard in protein research tools, technical support and delivery. When you join Abcam, you’ll join a global business with the passion and the vision to become the most influential company, and, best-loved brand in life sciences.

Our culture is our key differentiator. We believe in empowering individuals, with responsibility given at an early stage. The working environment is fun and fast-paced, collaborative and outcome focused, with a strong customer focus. In addition to competitive salaries, we can offer an attractive flexible benefits package which includes share options, a culture focused on well-being and opportunities for growth and development.

Abcam is an Equal Opportunity Employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.