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Supply Chain Controller

Department: In-house Manufacturing

Location: Cambridge, Cambridgeshire, United Kingdom

Supply Chain Controller - 6 Month FTC

If you find supply chain an intriguing profession, this position is an excellent opportunity to learn about supply chain and develop your skills.

Your ability to accurately organize and communicate the details of order placement and fulfillment are essential to our operation.  In addition, your communications about projected availability will have a direct impact upon customers.  If you do your job well, we will minimize the number of customers waiting for information about the availability of our products.

The job is fast paced, and you’ll be supported with a group of positive team members who will provide help where needed to delight our customers.

The position will be responsible for sourcing information from suppliers and in house manufacturing to answer quote requests, ordering stock from suppliers and tracking delivery both to and within Abcam. You will also process order confirmations, track down overdue items and assist in effectively resolving any issues that may arise.

Roles & responsibilities:

Liaise with suppliers and in house manufacturing

Order stock from OEM suppliers and In-house manufacturing sites to fulfil customer orders

Process order confirmations from suppliers and liaising with other departments where necessary to resolve queries

Follow-up with responsible parties on overdue items

Work cross functionally to develop effective and collaborative processes

Resolve issues where incoming stock arrives damaged/incomplete, etc.

Work closely with multiple departments to ensure special order products arrive at their desired destination on time

Other ad hoc duties as necessary

 

About you

Associate degree or equivalent professional experience

1+ year of experience working in a school, office, lab or distribution setting preferred

Demonstrated ability to communicate clearly and concisely to an audience where English may be a second language over telephone, in writing and in meetings

Demonstrated ability to apply critical thinking skills in an ever-changing environment

Willingness to learn, make mistakes, and ask questions

Basic Excel experience.  Must have some experience modifying files by sorting data, adding formulas, and working with data filters

 

Desired Qualifications:

Prior experience in a customer-service (internal or external) position.

Superior interpersonal skills, especially being able to communicate effectively both externally with suppliers & internally with colleagues

Must demonstrate strong time management and organizational skills

Must display attention to detail

Prior experience effectively solving problems

Experience with MS Office, particularly Excel and Outlook.  In this role you often work with large files – intermediate Excel skills are very helpful

About Us

Ever since 1998, when our founder, Jonathan Milner, started selling antibodies from the back of his bike, Abcam has aimed to help scientific researchers make breakthroughs faster. We now have offices and labs in the UK, the US, China and Japan, and as we continue to grow, we remain ambitious, driven by our customers’ success and their research needs.

It’s our goal to provide a world-standard in protein research tools, technical support and delivery. When you join Abcam, you’ll join a global business with the passion and the vision to become the most influential company, and, best-loved brand in life sciences.

Our culture is our key differentiator. We believe in empowering individuals, with responsibility given at an early stage. The working environment is fun and fast-paced, collaborative and outcome focused, with a strong customer focus. In addition to competitive salaries, we can offer an attractive flexible benefits package which includes share options, a culture focused on well-being and opportunities for growth and development.

Abcam is an Equal Opportunity Employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected class.

Inclusion & Diversity

Abcam is an Equal Opportunity Employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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