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Integration Platform Product Manager

Department: IT Infrastructure

Location: Cambridge, Cambridgeshire, United Kingdom

Job Title:  Integration Platform Product Manager


About the role 

Join Abcam’s IT Team to lead an Integration Practice from it’s early but established position; to continue the journey in its growth and maturity.  In this role you will oversee the core activities undertaken by the Practice around project delivery, platform strategy, the Centre for Enablement and the Integration Factory teams.  You will have responsibility for overall management of the core integration team, vendor operations and will manage budgets, stakeholders, escalations.


You will have ultimate responsibility for the platform roadmap and MuleSoft in Abcam and own the value and performance metrics.  You will be a strategic thinker for driving business opportunities to leverage the platform, championing integration and innovation. You will evangelise about the platform with both the IT Team and the wider business, ensuring the we get maximum value from our integration capability.


Key Roles & responsibilities:

  • Technical ownership of the platform roadmap, consisting of the Anypoint Platform & CloudHub instances, core reusable assets, API lifecycle automation and API portfolio

  • Builds internal intellectual property regarding platform features and roadmap, including acting as a point of reference for Platform APIs

  • To own the Portfolio of Integration based projects and ensure their timely delivery and success

  • To work directly with internal project and business stakeholders early in the project lifecycle to provide guidance and ensure that integration needs are considered.

  • Provide integration architectural design and support.
  • To have overall accountability for the MuleSoft platform, ensuring that required availability and support levels are achieved for the Support Team to manage.

  • To plan the strategy and capacity with the Integration Architect to ensure MuleSoft supports all Abcam’s requirements now and in the future.

  • To start and manage partner relationships to aid delivery or support and lead on RFP’s ahead of any contract agreements and renewals.

  • To act as an interface between development and support teams, ensuring required change management processes and Abcam Integration Practice standards are understood and followed .

  • Responsible for API Lifecycle automation. Responsible for the catalogue of platform services, including re-useable assets (e.g. MuleSoft Exchange) and promotion of these within Abcam.

  • Supports resource planning, reporting factory performance metrics, onboards new resources.

  • To ensure Project Reporting, risk and issue management are all conducted in-line with Abcam standards.

  • To consider how to successfully plan and execute platform and API based upgrades and platform improvements.

  • To manage all funding, risks and issues associated with the Integration Practice.


About you

You will have proven experience of working as part of an Integration practice in a senior capacity. You will be technically competent with hands-on experience across the software development lifecycle. Product knowledge of MuleSoft or equivalent integration platform is key, with deep understanding of how it operates within complex application landscapes. You will have good knowledge of Cloud platforms (iPaas, PaaS, IaaS and SaaS), features and capabilities.


You will have strong programme delivery and management skills and will be adept at dealing with multiple high-pressure projects simultaneously.  You will be used to building cross functional teams between business, IT and partner operations and managing these through the project lifecycle. Knowing about or having experience of running a MuleSoft Centre for Enablement or equivalent practice is preferred. You will be passionate about integrations and should be able to enthuse others on the subject and impart to both business and development teams, the benefits that the platform can offer and how to utilise it to its fullest.


Ideally, you will be well versed in supplier and vendor management and have experience of ensuring that proposals, statements of work and contracts are reviewed and ensure they hit project deliverables and milestones.


You will have excellent verbal and written communication skills and will be able to explain complex technical concepts to a less technical audience as well as work with Architects and specialists. You will be a true team player, keen share your knowledge and skills.


About Us

Ever since 1998, when our founder, Jonathan Milner, started selling antibodies from the back of his bike, Abcam has aimed to help scientific researchers make breakthroughs faster.  We now have offices and labs in the UK, USA, China and Japan, and as we continue to grow, we remain ambitious, driven by our customers’ success and their research needs.


It’s our goal to provide a world-standard in protein research tools, technical support and delivery. When you join Abcam, you’ll join a global business with the passion and the vision to become the most influential company, and, best-loved brand in life sciences.


Our culture is our key differentiator. We believe in empowering individuals, with responsibility given at an early stage. The working environment is fun and fast-paced, collaborative and outcome driven, with a strong customer focus. In addition to competitive salaries, we offer an attractive and flexible benefits package (which includes shares for eligible employees), a culture which emphasises wellbeing and opportunities for growth and development.